General
Why peel-and-stick samples?
Our peel-and-stick samples help to ensure you never make another design mistake. Our product allows you to test drive paint from several manufacturers before you commit to a full can. Unlike paint color chips that create a printed “close match,” we apply two coats of the actual paint from the brand to make our samples—providing you with 100% color accuracy. Our patented peel-and-stick samples have the flexibility to adhere to any interior wall, including uneven or textured surfaces, and can be reapplied in various locations.
What paint finishes are the samples made with?
All Samplize samples are painted with two coats of paint from the manufacturer and the finish is dependent on the paint manufacturer. Our Benjamin Moore samples come in eggshell, our Sherwin-Williams samples come in satin, and our Farrow and Ball samples come in estate emulsion.
Are your peel-and-stick samples safe to adhere to any wall?
Yes, our patented peel-and-stick samples use a special, repositionable adhesive with exclusive microsphere technology. They can be easily applied and removed without damaging your walls or leaving residue. Samplize samples are safe for all finished wall surfaces, ensuring a hassle-free paint testing experience.<br><br>FYI: Our samples are also designed for exterior use on clean, dry surfaces like painted wood or vinyl siding. Be mindful that certain textures may leave a residue, which can affect the ability to reposition the samples multiple times.
Where do I purchase paint once I’ve made my decision?
Once you’ve selected your paint color(s), you can purchase the paint at your local paint store. Different paint stores carry various brands, so it’s best to search for the specific brand you want. For example, you can search for "Benjamin Moore paint store" followed by your zip code on Google to find the nearest location that sells your chosen brand.
How does the Buy 8, add 2 more free promo work?
The “Buy 8, Get 2 Free” promo is automatically applied at checkout. When you add 10 samples to your cart, the 9th and 10th samples are free! Please note that sample bundles are counted as a single product. To get an additional sample free add 15 samples to your cart and the 15th sample will be free.
What size are Samplize samples?
Samplize samples are large, repositionable pieces measuring 9" x 14.75". Unlike the small swatches typically found in stores, our generous size allows you to get a true sense of the color in different lighting conditions and areas of your space, making it easier to make confident decisions.
What makes Samplize samples 100% color accurate?
Unlike paint color chips that are considered a “close match,” our samples have two coats of the actual paint from the brand, providing you with 100% color accuracy. As a result, the color and texture are the same as the final painted result. That is the primary advantage over traditional paint swatches which are merely dyed to mimic the color.
Orders and Payments
How do I track my order?
After your order is processed, you'll receive a fulfillment confirmation email with a "Track Your Shipment" link. Simply click the link to track your package directly on the FedEx website. If you have a Samplize account, you can also log in on our website to view your tracking details.
How can I edit or cancel my order?
Since orders are processed and shipped promptly for overnight delivery, we are unable to modify or cancel an order once it is placed.
What payment methods do you accept?
We accept credit card payments, Shop Pay, Google Pay, and Apple Pay.
Shipping and Delivery
How long will it take to ship my order?
Our shipping schedule is based on FedEx Priority Overnight - Weekday Delivery. Please note the following shipping schedule. Orders placed by midnight (ET) Monday - Thursday are delivered the next business day. Orders placed Friday - Saturday by 8 pm (ET) are delivered Monday. Orders placed after 8 pm (ET) on Saturday – Sunday are delivered on Tuesday.
Where does Samplize ship from?
Samplize ships orders from Olive Branch, Mississippi.
Where do you ship?
Samplize ships to the United States and Canada.
What shipping methods do you offer?
Domestic orders ship with FedEx Priorty Overnight - Weekday Delivery. International orders ship FedEx International Priority or FedEx International Economy.
Do you offer free shipping?
With our Buy More, Save More promotion, we offer free shipping and 3 free samples when you purchase 20 samples.
Do you ship internationally?
Yes, we ship to Canada via FedEx International Priority and FedEx International Economy.
Returns and Refunds
Can you return Samplize samples?
Due to the unique nature of our products, we cannot accept returns. However, if you receive an incorrect or defective item, please contact us, and we will work quickly to resolve the issue.
Can I exchange my order for a different item?
Samplize does not offer exchanges.
Consultation and Services
How do I contact support?
Use our chat feature or contact the Support team at support@samplize.com
Trade and Partnerships
Do you have a Trade Program?
Yes, Samplize offers a trade program for anyone interested in buying samples in bulk. Lean more about the program <a href="https://samplize.com/trade-program">here</a>.
How do I apply for the trade program?
Visit <a href="https://samplize.com/trade-program">this page</a> and fill out the form halfway down the page. You will then receive an email with the program details and offer.
What benefits will the trade program offer?
<span>When you order qualifying amounts of samples enjoy exclusive discounts and free shipping. </span>
<span>Does Samplize have a referral program?</span>
<span>Yes, Samplize offers a referral program. Visit <a href="https://samplize.com/referral-program">this page</a> to learn more about the program and send out your first referral! </span>
<span>How do I join the affiliate program?</span>
<span>To join the Samplize affiliate program fill out the form found <a href="https://signup.cj.com/member/signup/publisher/?cid=6366250#/branded">here</a>. Check out <a href="https://samplize.com/pages/affiliates">this page</a> to learn more about the affiliate program. </span>
